Wellbeing Ambassador training

Encourage belonging, listen respectfully and help students reach trained wellbeing or safeguarding staff.

Getting to know UKMC

UK Management College (UKMC) supports students studying higher education courses, including courses delivered with partner institutions. Students may have different courses, campuses and awarding or partner institutions. Always use the official UKMC website and your own course handbook to check the arrangements that apply to you.

Student Ambassadors help people feel included, share reliable information and direct students to the appropriate College team. They do not make academic decisions, investigate complaints or provide specialist professional advice.

UKMC website · Course handbooks · Who to contact · UKMC policies

Your specialist role

Encourage belonging, listen respectfully and help students reach trained wellbeing or safeguarding staff.

Good practice means treating students fairly, checking information before sharing it, protecting private information and referring concerns to the right staff. Ask for guidance whenever you are unsure.

Check your understanding

Answer five questions about your role. You need at least four correct answers to complete this activity. You may try again.

1. A student tells you about an immediate safety concern. What should you do? Promise absolute secrecy Follow urgent support or safeguarding procedures Wait until the next event

2. What is the ambassador’s role? Diagnose health conditions Provide counselling without training Listen respectfully and signpost professional help

3. A student asks you to keep a sensitive disclosure confidential. What should you explain? There may be safeguarding limits to confidentiality You can guarantee secrecy in every case You will share it with all ambassadors

4. Which event approach is most inclusive? Assume everyone has the same needs Consider access, cost and different ways to participate Make participation compulsory

5. What should you record about a personal concern? As many private details as possible A public summary Only what the approved referral process requires

Your certificate details

Enter the name you want on your certificate and your UKMC or partner institution email. These details are used on this device to prepare the certificate; this activity does not send them to a server.

Your nameInstitutional email

Accepted email endings: ukmc.ac.uk, wlv.ac.uk, aub.ac.uk, cccu.ac.uk and hsu.ac.uk.

Certificate of Completion

UKMC Student Ambassador Development

Wellbeing Ambassador

This recognises that

has completed the five-question specialist knowledge assessment.

UKMC
LEARNING
2026–27

Dr Abbas Mohammed

Head of Student Non-Academic Engagement

UKMC Student Ambassador learning record